Website Maintenance & Support Services

Keep your website secure, lightning-fast, and always up-to-date with our comprehensive maintenance plans. We handle the technical details so you can focus on growing your business.

What We Do

What Is Website Maintenance?

Website maintenance is the ongoing process of keeping your website updated, secure, and performing at its best. Just like a car needs regular servicing to run smoothly, your website requires consistent attention to remain secure against cyber threats, fast for visitors, and relevant for search engines.

At Zurihub Technology, our maintenance services cover everything from routine software updates and security monitoring to performance optimization, content updates, and technical support. We proactively identify and fix issues before they impact your business or your visitors' experience.

Whether your website was built by us or another team, we provide reliable, affordable maintenance plans that give you peace of mind knowing your digital presence is always in expert hands. Our team monitors your site 24/7 and responds quickly to any issues.

Website maintenance services by Zurihub Technology
Our Plans

Website Maintenance Plans

Choose the plan that fits your needs. All plans include proactive monitoring and expert support from our dedicated team.

Basic

Essential protection for small websites

KES 5,000/month
  • Weekly software updates
  • Weekly backups
  • Uptime monitoring
  • Security scanning
  • Monthly performance report
  • Email support (48hr response)
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POPULAR

Standard

Comprehensive care for growing businesses

KES 15,000/month
  • Daily software updates
  • Daily automated backups
  • 24/7 uptime monitoring
  • Malware scanning & removal
  • Up to 2 hours content updates/month
  • Performance optimization
  • Priority email & phone support (4hr)
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Enterprise

Premium care for mission-critical sites

KES 30,000/month
  • Everything in Standard, plus:
  • Real-time backups
  • Advanced security hardening
  • Up to 5 hours content updates/month
  • Monthly SEO health check
  • Dedicated account manager
  • 1-hour emergency response
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What is Included

What Our Maintenance Covers

Every aspect of your website's health is monitored, optimized, and protected by our expert team.

Security Updates

CMS, plugin, and theme updates applied promptly with testing to prevent vulnerabilities and ensure compatibility.

Automated Backups

Daily automated backups stored off-site with 30-day retention. Point-in-time recovery ensures you never lose data.

Performance Monitoring

Continuous speed monitoring, Core Web Vitals tracking, image optimization, and caching management for peak performance.

24/7 Uptime Monitoring

Real-time monitoring checks your site every 5 minutes. We are alerted instantly if any downtime occurs and respond immediately.

Malware Protection

Automated malware scanning, firewall protection, brute force prevention, and immediate malware removal if any threats are detected.

Content Updates

Text changes, image updates, new page creation, blog post formatting, and minor design adjustments handled by our team.

Broken Link Fixing

Regular scanning for broken links, 404 errors, and redirect issues that hurt user experience and SEO performance.

Monthly Reports

Detailed reports covering uptime, security status, performance metrics, completed updates, and recommendations for improvement.

Why It Matters

Why Website Maintenance Is Essential

An unmaintained website is a ticking time bomb. 43% of cyberattacks target small businesses, and 60% of hacked companies go out of business within 6 months.

Prevent Security Breaches

Outdated software is the number one entry point for hackers. Regular updates and security monitoring keep your website and customer data safe.

Maintain Peak Performance

Websites slow down over time as databases grow and code accumulates. Regular optimization keeps your site loading fast and ranking well.

Protect SEO Rankings

Google penalizes slow, insecure, and broken websites. Regular maintenance preserves your search engine rankings and organic traffic.

Prevent Data Loss

Without regular backups, a single server failure, hack, or accidental deletion can wipe out years of content and customer data permanently.

Save Money Long-Term

Preventive maintenance is far cheaper than emergency fixes. A hacked website can cost 10-50x more to recover than monthly maintenance fees.

Professional Impression

Broken links, outdated content, and slow pages damage your brand reputation. A well-maintained site reflects a professional, trustworthy business.

Our Process

How Our Maintenance Process Works

A systematic, proactive approach to keeping your website healthy and performing at its best.

1

Site Audit

We perform a comprehensive audit of your website's current health — security vulnerabilities, performance issues, outdated software, and broken elements.

2

Setup & Configuration

We configure monitoring tools, backup systems, security scanners, and performance tracking for your website.

3

Initial Optimization

We fix any existing issues found during the audit — security hardening, speed optimization, broken link repair, and software updates.

4

Ongoing Monitoring

24/7 automated monitoring of uptime, security, and performance. Our team is notified instantly of any issues.

5

Regular Updates

Scheduled software updates, security patches, content changes, and performance optimizations applied by our expert team.

6

Monthly Reporting

Detailed monthly reports showing everything completed, current site health, and recommendations for improvement.

Results

Expected Outcomes

What our maintenance clients experience after partnering with Zurihub Technology.

99.9%

Uptime

Your website stays online and accessible with near-perfect uptime reliability.

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Security Incidents

Proactive security measures prevent breaches before they happen.

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Load Time

Consistently fast performance through ongoing optimization and monitoring.

Peace

Of Mind

Focus on your business knowing your website is in expert hands 24/7.

FAQs

Frequently Asked Questions

Common questions about our website maintenance services.

Our maintenance plans start from KES 5,000/month for basic monitoring and updates. Standard plans with security, daily backups, and content updates range from KES 10,000-25,000/month. Enterprise plans with priority support, real-time backups, and dedicated account management start from KES 30,000/month. All plans are month-to-month with no long-term contracts.
Our uptime monitoring system checks your website every 5 minutes and alerts our team instantly if downtime is detected. For Standard plans, we respond within 4 hours. For Enterprise plans, our response time is under 1 hour. We diagnose the issue, restore from the latest backup if needed, and get your site back online as quickly as possible, keeping you informed throughout.
Backup frequency depends on your plan. Basic plans include weekly backups, Standard plans include daily automated backups, and Enterprise plans include real-time backups. All backups are stored in secure, off-site cloud locations separate from your hosting server. We retain 30 days of backup history, allowing point-in-time recovery to any saved state.
Yes, we maintain websites built on WordPress, Shopify, custom HTML/CSS/JavaScript, React, and other platforms regardless of who originally built them. We start with a thorough site audit to understand the codebase, hosting setup, existing plugins/dependencies, and any current issues. This allows us to provide effective, informed maintenance from day one.
Our security measures include SSL certificate management, Web Application Firewall (WAF) configuration, automated malware scanning and immediate removal, brute force attack prevention, two-factor authentication setup, file integrity monitoring, security header configuration (HSTS, CSP, X-Frame-Options), regular vulnerability patching, and access log monitoring for suspicious activity.
Yes, all our maintenance plans are month-to-month with no long-term contracts or cancellation penalties. You can cancel anytime with 30 days written notice. We believe in earning your continued business through consistent results and excellent service, not locking you into binding agreements. Most of our clients choose to stay because they see the value every month.

Protect Your Website Investment

Don't wait for a security breach or performance crisis. Let our team handle maintenance so you can focus on what you do best — growing your business.

Choose a Plan Call +254 758 256 440