Custom POS System Development

Powerful point-of-sale solutions with M-Pesa integration, real-time inventory tracking, and multi-branch management — built to accelerate your retail and hospitality operations.

What It Is

What Is a POS System?

A Point of Sale (POS) system is the central hub where business transactions happen. It combines hardware and software to process sales, manage inventory, track payments, and generate real-time business reports — replacing manual cash registers with intelligent automation.

At Zurihub Technology, we build custom POS systems tailored to your specific business type. Whether you run a retail shop, supermarket, restaurant, or pharmacy, our POS solutions are designed to handle high-volume transactions, integrate with M-Pesa and card payments, and provide the data insights you need to grow.

Our POS systems go beyond just processing sales — they manage your entire inventory lifecycle, track employee performance, handle customer loyalty programs, and provide owner-level dashboards accessible from anywhere.

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POS system development by Zurihub Technology
Our Process

How We Build Your POS System

From initial consultation to deployment, our proven process ensures your POS system is built to handle real-world retail demands.

1

Business Requirements Analysis

We study your transaction volume, product catalog, payment methods, branch structure, and reporting needs to design the optimal POS architecture.

2

UI Design & Workflow Mapping

Our designers create fast, intuitive checkout interfaces optimized for speed and ease of use — even for non-technical staff.

3

Development & Payment Integration

We build your POS with M-Pesa STK push, card payment terminals, barcode scanning, receipt printing, and offline transaction capabilities.

4

Hardware Setup & Testing

Comprehensive testing with your actual hardware setup, including printers, scanners, and cash drawers to ensure flawless day-one operation.

5

Product Upload & Go-Live

We upload your product catalog, configure tax settings, set up user accounts, and deploy the system across all your locations.

6

Training & Ongoing Support

Hands-on staff training and continuous technical support, system updates, and performance optimization to keep your POS running smoothly.

POS system setup process
Key Features

Comprehensive POS Features

Every POS system we build is packed with features to streamline operations, reduce errors, and maximize profitability.

Fast Checkout Processing

Lightning-fast transaction processing with barcode scanning, quick product search, quantity adjustments, discounts, and split-payment support for minimal customer wait times.

Inventory Management

Real-time stock tracking with automated low-stock alerts, purchase order generation, supplier management, batch tracking, expiry date monitoring, and multi-warehouse support.

M-Pesa & Card Payments

Integrated M-Pesa STK push via Daraja API, Visa/Mastercard processing, cash management, and multi-payment-method support with automatic reconciliation.

Sales Reports & Analytics

Detailed daily, weekly, and monthly sales reports with profit margins, best-selling products, peak hours analysis, cashier performance, and exportable financial summaries.

Employee Management

Clock-in/out tracking, individual cashier sales reports, role-based permissions, shift scheduling, and commission tracking for complete staff oversight.

Multi-Branch Management

Centralized dashboard for monitoring sales, inventory, and performance across all branches in real time with inter-branch stock transfer capabilities.

Receipt & Invoice Printing

Thermal receipt printing, customizable receipt templates with your logo, email/SMS receipts, and professional invoice generation for business customers.

Offline Functionality

Continue processing sales during internet outages with automatic cloud sync when connectivity is restored — no missed transactions, ever.

Customer Loyalty Programs

Built-in loyalty point systems, customer purchase history tracking, personalized discounts, and targeted promotions to boost repeat business.

Why It Matters

Why Your Business Needs a Modern POS System

Businesses using modern POS systems report up to 30% reduction in inventory losses and 25% faster checkout times. Here is why upgrading matters.

Eliminate Theft & Shrinkage

Track every transaction, monitor cashier activity, and receive instant alerts on suspicious patterns to dramatically reduce inventory loss and employee theft.

Real-Time Business Insights

Know exactly what is selling, what is not, your profit margins, and peak business hours — all in real time from your phone or computer.

Faster Customer Service

Barcode scanning and quick-search features cut checkout times by up to 60%, reducing queues and improving the customer shopping experience.

Accurate Stock Control

Automatic stock deduction on every sale, low-stock alerts, and reorder point triggers ensure you never run out of popular products.

M-Pesa Integration

Accept M-Pesa payments with one-click STK push, instant confirmation, and automatic reconciliation — the payment method most Kenyans prefer.

Tax & Compliance Ready

Automated tax calculations, KRA-compliant reports, and detailed transaction logs make tax filing and audits straightforward and stress-free.

Industries We Serve

POS Solutions for Every Business Type

We build tailored POS systems for diverse industries, each optimized for unique operational requirements.

Supermarkets

High-volume checkout, weighing scales, loyalty cards

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Retail Shops

Product catalogs, customer accounts, promotions

Restaurants & Hotels

Table management, kitchen orders, tab splitting

Learn More →

Pharmacies

Expiry tracking, prescription management, batch control

Getting Started

What You Need for a POS System

Prepare these elements to ensure a smooth POS system implementation for your business.

Product Catalog

A list of all products/services with prices, categories, SKUs, and barcodes (if available) for bulk upload into the POS system.

Payment Methods

Confirm which payment methods you need: M-Pesa (till number or paybill), card terminals, cash, bank transfer, or credit accounts.

Hardware Requirements

Identify needed hardware: computers/tablets, receipt printers, barcode scanners, cash drawers, and weighing scales. We can advise and source.

Number of Branches

Specify how many locations need POS terminals and whether you need centralized management across branches.

Staff & User Roles

Define user types: cashiers, floor managers, inventory clerks, accountants, and owners — each with different access levels.

Internet Connectivity

Reliable internet for cloud sync and M-Pesa processing. Our offline mode ensures operations continue during outages.

Results

Expected Outcomes

Here is what businesses typically achieve after implementing a Zurihub POS system.

30%

Reduction in inventory losses and shrinkage

60%

Faster checkout and reduced customer wait times

100%

Transaction visibility and real-time sales tracking

KRA

Tax-compliant reporting and audit-ready records

FAQs

Frequently Asked Questions

Common questions about our POS system development services.

Basic POS solutions for single-location retail shops start from KES 25,000, while advanced multi-branch systems with full inventory management, M-Pesa integration, and analytics range from KES 35,000 to KES 150,000+. Hardware costs are separate. Contact us for a detailed quote.
Yes, all our POS systems come with full M-Pesa integration via Safaricom's Daraja API. This includes STK push (customer receives a payment prompt on their phone), C2B payments with automatic confirmation, and real-time payment reconciliation. We also integrate Visa, Mastercard, and other payment methods.
Yes, we build POS systems with robust offline capability. Transactions are processed and stored locally, and automatically sync to the cloud when internet connectivity is restored. This ensures your business operations continue uninterrupted even during internet outages — critical for Kenya's connectivity landscape.
Absolutely. Our POS systems include comprehensive inventory management with real-time stock tracking, automated low-stock alerts, purchase order generation, supplier management, barcode/SKU support, batch and expiry tracking, and multi-location inventory synchronization. Stock is automatically updated with every sale.
Yes, our POS systems fully support multi-branch operations. You get a centralized admin dashboard to monitor sales, inventory levels, and staff performance across all locations in real time. Features include inter-branch stock transfers, consolidated reporting, and branch-specific configurations.
Our POS software runs on standard computers, laptops, tablets, or dedicated touchscreen POS terminals. Optional hardware includes thermal receipt printers, barcode scanners, cash drawers, weighing scales, and card payment terminals. We can recommend specific hardware brands and suppliers in Kenya that offer the best value.

Ready to Modernize Your Point of Sale?

Get a custom POS system that eliminates theft, speeds up checkout, and gives you real-time control over your business operations.

Get a Free POS Quote Call +254 758 256 440