Frequently Asked Questions

Find answers to common questions about our web development, software development, SEO services, pricing, and project process.

About Zurihub Technology

Zurihub Technology offers a comprehensive range of digital services including:

  • Website Development — Custom responsive websites, landing pages, and corporate sites
  • Custom Software Development — CRM, POS, ERP, LMS, and industry-specific systems
  • Ecommerce Development — Online stores, Shopify stores, and WooCommerce solutions
  • SEO Services — On-page, off-page, technical SEO, and local SEO optimization
  • Digital Marketing — Social media marketing, content strategy, and paid advertising
  • Website Maintenance — Security updates, performance monitoring, and ongoing support

We serve businesses of all sizes across various industries in Kenya and beyond. View all our services.

We use modern, industry-standard technologies to build robust and scalable solutions:

  • Frontend: HTML5, CSS3, JavaScript, React, Next.js, Tailwind CSS
  • Backend: Node.js, Python, PHP, Laravel
  • CMS: WordPress, Shopify, Custom CMS
  • Databases: MySQL, PostgreSQL, MongoDB
  • Cloud: AWS, Google Cloud, DigitalOcean
  • Tools: Git, Docker, Figma, Adobe Creative Suite

We select the best technology stack based on your specific project requirements, performance needs, and long-term scalability goals.

Yes, we provide reliable hosting services and can set up hosting for your website or application. Our hosting services include:

  • Hosting setup and configuration on trusted providers
  • Domain registration assistance
  • SSL certificate installation and management
  • Ongoing server monitoring and management
  • Email hosting setup

We partner with industry-leading hosting providers to ensure maximum uptime, speed, and security for your digital assets.

Absolutely! We believe our relationship with clients extends well beyond the launch. Our post-launch support includes:

  • Bug fixes and technical issue resolution
  • Minor content updates and modifications
  • Performance monitoring and optimization
  • Security patches and updates
  • Technical assistance via phone, email, or WhatsApp

We also offer ongoing maintenance packages for businesses that need regular updates, security monitoring, and continuous improvement of their digital assets.

Website Design & Development

The timeline depends on the project scope and complexity:

  • Basic business website (5-10 pages): 1-2 weeks
  • Corporate website with custom features: 2-3 weeks
  • Ecommerce platform: 2-4 weeks
  • Custom web applications: 4-8 weeks
  • Complex software systems (CRM/ERP/POS): 4-12 weeks

We provide a detailed timeline during the planning phase so you know exactly what to expect. Timely delivery is one of our core commitments.

Yes, we offer comprehensive website maintenance services to keep your site secure, fast, and up-to-date. Our maintenance packages include:

  • Regular security updates and vulnerability patches
  • Performance monitoring and speed optimization
  • Content updates and page modifications
  • Regular backups and disaster recovery
  • Uptime monitoring and issue resolution
  • Plugin and software updates

Learn more about our website maintenance services.

Absolutely! Website redesigns are one of our specialties. We can take your existing site and transform it with:

  • A fresh, modern design that reflects current trends
  • Improved user experience and navigation
  • Mobile responsiveness and cross-browser compatibility
  • Better performance and faster loading speeds
  • Enhanced SEO to preserve and improve your search rankings
  • Updated content and improved calls-to-action

We carefully analyze your existing site to ensure we preserve what works while dramatically improving what doesn't. Request a redesign quote.

Yes! We build feature-rich ecommerce platforms designed to maximize your online sales. Our ecommerce solutions include:

  • Custom ecommerce websites with intuitive shopping experiences
  • Shopify store setup and customization
  • WooCommerce (WordPress) online stores
  • Secure payment integration (M-Pesa, credit/debit cards, PayPal)
  • Product management, inventory tracking, and order processing
  • Mobile-optimized shopping experience
  • Marketing tools, discounts, and loyalty programs

Learn more about our ecommerce development services.

Custom Software & Business Systems

We build custom CRM (Customer Relationship Management) systems tailored to various industries including:

  • General Business CRM: Contact management, lead tracking, sales pipelines
  • Real Estate CRM: Property listings, buyer/seller management, viewing schedules
  • Law Firm CRM: Case management, client records, billing, document management
  • Sales CRM: Deal tracking, automated follow-ups, commission management

All our CRM systems include reporting dashboards, automated notifications, user role management, and integration capabilities. Explore our CRM solutions.

A POS (Point of Sale) system is software that manages sales transactions, inventory, and business operations. Our custom POS systems include:

  • Sales processing and receipt generation
  • Real-time inventory tracking and management
  • Customer database and loyalty programs
  • Sales analytics and reporting dashboards
  • Multi-location management
  • Staff management and role-based access
  • Integration with accounting software

We build POS systems for retail stores, restaurants, supermarkets, pharmacies, and more. Learn about our POS systems.

An ERP (Enterprise Resource Planning) system is a comprehensive software platform that integrates and manages core business processes. Our ERP systems cover:

  • Finance & Accounting: Invoicing, budgeting, financial reporting
  • Human Resources: Employee management, payroll, attendance
  • Inventory Management: Stock tracking, procurement, warehouse management
  • Supply Chain: Vendor management, order processing, logistics
  • Manufacturing: Production planning, quality control, BOM management
  • Reporting: Real-time dashboards and business intelligence

ERP systems help businesses streamline operations, reduce costs, and make data-driven decisions. Explore our ERP solutions.

Yes! Custom software development is one of our core strengths. We build tailored solutions for various business needs:

  • CRM and sales management systems
  • POS and inventory management systems
  • ERP solutions for enterprise operations
  • Learning Management Systems (LMS)
  • Hotel and restaurant management systems
  • Property management platforms
  • Manufacturing management systems
  • Gate and visitor management systems
  • Custom dashboards and reporting tools

Each system is designed specifically for your business processes. Learn more about our software development.

Yes, comprehensive training is included with every software system we deliver. Our training includes:

  • Hands-on training sessions with your team
  • Detailed user manuals and documentation
  • Video tutorials for key processes
  • Admin training for system management
  • Ongoing support for questions and issues

We ensure your entire team is fully confident in using the system before final handover. Additional training sessions can be arranged as part of our ongoing support packages.

Search Engine Optimization & Digital Marketing

SEO (Search Engine Optimization) is the process of optimizing your website to rank higher in search engine results like Google. Here's why your business needs it:

  • Increased Visibility: Appear on the first page of Google when people search for your products or services
  • More Traffic: Drive organic (free) visitors to your website
  • Build Credibility: Higher rankings signal trustworthiness to potential customers
  • Cost-Effective: Unlike paid ads, organic traffic doesn't cost per click
  • Long-Term Results: SEO delivers compounding returns over time
  • Competitive Advantage: Outrank your competitors in search results

Our SEO services include keyword research, on-page optimization, technical SEO, content strategy, and link building. Explore our SEO services.

SEO is a long-term investment, and results build over time:

  • Month 1-2: Technical fixes, on-page optimization, keyword research
  • Month 2-3: Initial improvements in rankings and indexing
  • Month 4-6: Noticeable increase in organic traffic and keyword positions
  • Month 6-12: Significant results with sustained ranking improvements

The exact timeline depends on your industry competition, website history, and the aggressiveness of the strategy. We provide detailed monthly reports to track your progress and ROI.

Digital marketing encompasses all marketing efforts that use the internet and digital channels. Our digital marketing services include:

  • SEO: Improving your search engine rankings for organic traffic
  • Social Media Marketing: Brand building on Facebook, Instagram, LinkedIn, and Twitter/X
  • Content Marketing: Creating valuable content that attracts and engages your audience
  • Email Marketing: Nurturing leads and retaining customers through email campaigns
  • PPC Advertising: Google Ads and social media paid campaigns
  • Analytics & Reporting: Data-driven insights to optimize your marketing ROI

We create comprehensive strategies tailored to your business goals and target audience. Explore our digital marketing services.

Cost & Payment Questions

Website costs vary based on several factors including complexity, number of pages, features required, and design complexity. Here's a general guide:

  • Basic Business Website: Starting from affordable rates for 5-10 page sites
  • Corporate Website: Mid-range pricing for multi-page sites with custom features
  • Ecommerce Website: Higher range for online stores with payment integration
  • Custom Web Application: Enterprise pricing for complex systems

Every project is unique, so we provide free, detailed quotes tailored to your specific needs and budget. Get a free quote to receive a personalized estimate.

We offer a transparent and flexible payment structure:

  • Initial Deposit: Typically 50% to begin the project
  • Milestone Payments: For larger projects, payments are tied to specific deliverables
  • Final Payment: Remaining balance upon project completion and your approval

Accepted Payment Methods:

  • M-Pesa
  • Bank Transfer
  • Other electronic payment methods

We discuss and agree on payment terms during the consultation phase, ensuring transparency and flexibility for your budget.

Working With Zurihub

Starting a project with Zurihub is simple and straightforward:

  1. Contact Us: Reach out via phone (+254 758 256 440), WhatsApp, email, or our quote form
  2. Free Consultation: We schedule a consultation to understand your business, goals, and requirements
  3. Proposal & Quote: We provide a detailed proposal with scope, timeline, and pricing
  4. Agreement & Deposit: Upon approval, we finalize the agreement and you provide the initial deposit
  5. Development Begins: Our team starts working with regular updates and progress reports
  6. Review & Feedback: You review the work and provide feedback for refinements
  7. Launch & Handover: We deploy the project and provide full documentation and training

To ensure a smooth start, we recommend having the following ready:

  • Business Goals: What you want to achieve (more sales, online presence, automation)
  • Brand Assets: Your logo, brand colors, and fonts (if available)
  • Content: Text content, product descriptions, team bios, and images
  • Domain Name: Your registered domain (or we can help register one)
  • Reference Websites: Examples of websites or designs you like
  • Budget & Timeline: Your budget range and preferred launch date

Don't worry if you don't have everything ready — we'll guide you through the entire process during our consultation. The most important thing is having a clear idea of what you want to achieve.

Still Have Questions?

Can't find the answer you're looking for? Our team is here to help. Reach out to us and we'll get back to you as soon as possible.